REFUND POLICY
At Kick Shot, we're committed to customer satisfaction and transparency. Our refund policy for this pre-launch campaign is designed to protect your investment.
FUNDING GOAL POLICY
OUR COMMITMENT
We've set a funding goal of $50,000 to ensure we can deliver Kick Shot at the quality standards we've promised. This goal must be reached by the campaign end date for production to proceed.
If the funding goal is not met, all backers will receive a full refund of their pre-order amount, with no deductions or processing fees withheld.
REFUND TIMELINE
AUTOMATIC REFUND PROCESS
Campaign ends and funding status is determined
If goal not met, system automatically initiates refunds
Full amount returned to original payment method
REFUND CONDITIONS
ELIGIBLE FOR REFUND
- •Funding goal not reached by campaign end date
- •Product specifications change significantly from what was advertised
- •Shipping delayed by more than 90 days from estimated date
- •Duplicate or erroneous charges
NOT ELIGIBLE FOR REFUND
- •Change of mind after funding goal is reached
- •Minor changes to product specifications or packaging
- •Shipping delays under 90 days from estimated date
- •Refund requests after product has shipped
REFUND REQUEST PROCESS
If you need to request a refund for a reason other than the funding goal not being met, please follow these steps:
- 1.Email our support team at refunds@kickshot.com with your order number in the subject line
- 2.Include your full name, email address used for the order, and reason for refund request
- 3.Our team will review your request and respond within 3 business days
- 4.If approved, refunds will be processed to the original payment method within 5-10 business days
CONTACT INFORMATION
REFUND INQUIRIES
For any questions regarding our refund policy or to check the status of a refund request, please contact our dedicated support team:
refunds@kickshot.com
Response within 24 hours
SUPPORT HOURS
Monday - Friday
9:00 AM - 5:00 PM EST
FREQUENTLY ASKED QUESTIONS
How long do refunds take to process?
Automatic refunds due to funding goals not being met will be processed within 3-5 business days. Other approved refund requests typically take 5-10 business days to appear in your account.
Will I be charged immediately when I pre-order?
Yes, your payment method will be charged at the time of pre-order. This allows us to accurately track our progress toward the funding goal and secure production capacity.
What happens if I used PayPal for my pre-order?
Refunds for PayPal orders will be processed back to your PayPal account. The same timeline applies, but PayPal may have additional processing time on their end.
Can I get a partial refund?
Partial refunds are not available for pre-orders. If you wish to change your order, please request a full refund and place a new order with your desired items.
LEGAL INFORMATION
This refund policy is part of our Terms and Conditions. By placing a pre-order, you acknowledge that you have read and agree to these terms.
We reserve the right to modify this policy at any time. Any changes will be effective immediately upon posting to this page, with the updated effective date.
This policy was last updated on April 13, 2025.
For any disputes related to refunds, we will work to resolve the issue directly with you. If we cannot reach a resolution, disputes will be handled in accordance with our Terms and Conditions.
READY TO JOIN THE REVOLUTION?
With our transparent refund policy, you can pre-order with confidence. Secure your Kick Shot package today and be part of the future of performance enhancement.
Pre-Order Now